khelplay

khelplay App support

Contact
+91 1107021905

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The khelplay:

Q1: How to log in after installing the khelplay?

To log in, open the app and enter your registered mobile number. You'll then receive an OTP to verify your identity. Once verified, you can bypass using a password or email to log in.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent after clicking the send button, and if it doesn't arrive, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If you've changed numbers, please send your updated KYC details to our customer support via email to facilitate account transfer. This will help us update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and access the newly updated app. This should resolve any compatibility problems and allow for seamless gameplay.

Most Asked Questions Related To Withdraw In The khelplay:

Q1: What is the minimum withdrawal amount in the khelplay?

In this app, the minimum withdrawal amount is Rs. 100, higher than many other apps. You can only withdraw money earned from gaming, not bonus amounts. This means you can cash out winnings, but not incentives or rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, saving your UPI information, and adding your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay is an exception to the otherwise efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings are for gaming use only and cannot be withdrawn by anyone other than the player. The money earned from playing games with the bonus can be withdrawn by the player. This means the bonus itself cannot be withdrawn, only the winnings from using it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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